If you do not show up to your appointment, TANZ SPA has the right to charge the card holder 50% of the service price which will not be refunded.  If you reschedule within 14 days, the 50% will be credited towards the total amount due at the end of your appointment. Any time after 14 days, there will be no refunds or spa credits.

 If you are more than 5 minutes late to any appointment, you will lose that appointment time in order to allow following clients their full service time, and protect our employees schedules. No refunds will be issued.

Check Policy - Credit Cards Accepted

We do not accept checks over $50.00. All personal checks require a drivers license and current address and phone number. Any returned checks will require a $25.00 Returned Check Fee.  Once a check has been returned, you will lose all check privileges. Your account will be locked until all funds are paid in full. Failure to pay in a timely manner will result in legal action. We have the right to refuse checks from anyone. We accept Master Card, Visa, Amex, Discover, however, Florida Pre-Paid or 'Child Support' cards will not run thru our processing system.

Credit Card Hold for Appointments

Any service over $50.00  (or) two or more services on the same day will require a credit card hold to reserve the appointment. If we do not have a card on file, you must be responsible for paying the Cancellation Fee's if you do not cancel within the 24 Hour Window. Gift Card's will be treated as a "card on file" just as if they were a credit card, and we will require the gift card ID number.

Return & Refund Policy

 There is a no return policy on personal use skincare, hair products, or tanning products. Any other approved returns must be made within 10 days for a Store Credit Only.  Spa treatments are non-refundable, however if you are unsatisfied with your services a Spa Credit or second treatment may be given at manager's discretion.  Products that appear to be opened or used may not be returned for hygienic reasons. A Spa Credit may be given at a manager's discretion, for certain products, if you are unhappy with your purchase. NO refunds on Gift Cards.

 We offer a client referral program of $5.00 in Spa Dollars for every client you refer! You EACH receive the $5.00 Credit. We require the clients name at checkout, of the referred guest. There is no limit to how many guests you can refer or credits you may receive. Credits may be used on any regular priced service or product over $20. There is no actual cash value, and credits expire after one year.

 Our age limit for UV Tanning Beds is 15 years and older.
A parent signature (must be present to sign) is required for UV-Tanners
 under the age of 18. This is a State Law.
Our age limit for UV-Free Spray Tanning is 10 years and older.
Our age limit for UV-Free Acne Infrared Bed is 12 years and older.

Tanning Rules & State Laws

It is required by state law, that you can only tan in a tanning bed once every 24 hours. You also may only use Indoor-Tanning Lotions approved by our staff. Outdoor lotions, or lotions containing mineral oil ruin the acrylics. Also, no spray bottles or oils are permitted. One guest is allowed in the tanning room at a time, this is state law. Other tanning rules are posted in each room.

 - Salon Rules & Etiquette -

Spa Promotions & Coupons 

 We have a strict policy on professionalism in our spa. No inappropriate comments, behavior, or suggestive motions will be tolerated. You must be professionally draped and covered across the chest and groin area during all treatments. Any acts in question will be reported to management immediately. For the safety and comfort of our service providers, your service may be ended at any time if our providers feel uncomfortable. No refunds will be issued and you will be asked to leave the spa. You must remain in the tanning/spray tanning room with the door closed, if you are undressed. Any exposure to clients or staff will result in you being banned from the premises, and no refunds will be given.

Frequently Asked Questions  

Any questions not listed below, please feel free to call us!

- Massage Treatments -

Can I wear makeup before/after my facial?

We do multiple cleansings, so please remember to bring any makeup with you, as most will be removed during your treatment.  We do not recommend to put makeup on directly after your facial, however it will not "ruin" your treatment. Just remember to remove makeup that night before bed and moisturize! A normal facial, without extractions normally will not leave you "red", so a need for makeup is not needed. Microderm or Peels can leave your skin a reddish-pink color, but we do not recommend any makeup for at least 24 hours after a Peel or Microderm.

Do I need extractions, do they hurt, will I be red?

The esthetician will determine during your treatment if extractions are needed. Extractions (removing blackheads/pimples), are only done for a few minutes in each zone of the face. Too much poking and squeezing can cause damage to the skin such as broken capillaries. Extractions done by a professional do not typically hurt, which is why is it recommended to get regular facials if you have a problem with breakouts, rather than attempt to do it yourself. Your skin is prepared and steamed prior to removing blackheads, which makes them literally just slide right out and it is almost painless! You may leave a little red, but this will subside within about an hour.